Laundry Services

Yes. We pride ourselves on offering the Customer Service you would expect from a family-run business that dates back to 1791. Each customer is assigned an Account Manager who is dedicated to act as your face-to-face contact.

They will handle the on-going management of the contract, making site visits as and when required, armed with a laptop and therefore all the information that relates to wearer details.

When your Account Manager is in a meeting, we have office-based Customer Service Administrators who can access all information you may need and help with any query you may have.

Our Customer Service team have over 175 years of Jacksons experience between them, so you can depend on the continuity of personnel.

With years of experience across multiple industries, we understand that your safety is paramount. Our sorting and classification stage means that all garments receive the appropriate wash process.

All washing machines are microprocessor controlled and are automatically dosed at the right time, in the correct quantity, with the most suitable detergent, ensuring each garment is left as clean and bright as possible.

Our finishing tunnel runs at 150 degrees celsius, so they’re thermally disinfected again here.

With our laundry only service, you are responsible for ensuring your garments meet health and safety standards initially and that they are not used for longer than appropriate, although we can advise on this.

When on a fully managed workwear service, we choose the most appropriate garments for your requirements and the most appropriate lifespan for your garments based on your usage.

Yes; we still carry out requested repairs for a small additional charge. We can carry out visual checks for non-requested repairs and will gain approval from you before any of these are carried out.

These are carried out free of charge in our fully managed workwear service, so get in touch for advice on the most cost effective option for you.

Each garment is individually barcoded so all garments can be tracked and identified. Your Account Manager will manage this process for you to ensure all garments are barcoded for the correct individual at the start of the contract.

We can leave your workwear in one place or distribute it into lockers. Lockers are the ideal place for your staff to store their workwear. They provide a safe, secure environment and your workforce can access them at all times.

They help keep your company’s workspace clean and tidy and offer your employees the peace of mind that their garments are under lock and key until they are ready to use them.

If you have a contract with us, you will be offered lockers at a small weekly fee; included in this charge is the on-site distribution by our reliable delivery drivers, which means you don’t need to spend your time putting the clean workwear away.

If you prefer, we can put your garments away in your own lockers for a small distribution charge.

You buy their workwear as you usually would, and send it on your delivery FAO of your Account Manager. They will put in a barcode for you in each garment and it will join the service like all the rest.

Yes; but this will come at an additional cost. We can add your logo, names, job titles and this can be embroidery or as a heat sealed badge.

This is carried out free of charge in our fully managed workwear service, so get in touch for advice on the most cost effective option for you.

We have a minimum weekly spend in place, but our range of services means you get exceptional value for money. As we’re truly independent, our Sales Teams and Account Managers have the freedom to adapt our terms to meet your requirements.

Get in contact with our Sales team today; we really do make the process as simple as we can for you. On the initial call, we will book an appointment for one of our experienced Sales Managers to meet with you to discuss the garments and services you need.