Jacksons Workwear Tour

Discover 230 years of workwear care with our factory tour.

Why us

Jacksons Workwear Tour

Who We Work With

Our Clients

Become a Jacksons Workwear Rental customer and join:

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Reviews

See what our customers say.

"Our account manager is always on hand to answer any queries and the transport team are very helpful and all are a credit to the company as they are the customer facing representatives of Jacksons. We rarely get any issues with the process or transport so I wouldn't hesitate to recommend Jacksons."

Cold storage company based in Lincolnshire

"We are very pleased. The reliability is great - coupled with friendly staff."

Engineering company based in Manchester

"Never have any problems and the delivery drivers are always polite and efficient. Our Account Manager is most helpful and friendly."

Engineering company based in Derbyshire

"Everything has been addressed, seamless switchover from previous supplier, additional requirements undertaken straight away."

Engineering company based in West Yorkshire

"Delivery drivers pleasant and helpful. Top quality service from day one since 2013."

Manufacturing company based in Birmingham

"Very helpful staff & delivery driver."

Manufacturing company based in Nottinghamshire

"Excellent service throughout."

Manufacturing company based in Northamptonshire

"My contact at Jacksons is really helpful, I inherited the task of the workwear and they helped me to get it sorted out as it had not been managed well at our end, it now runs smoothly, which is great for me!!"

Metals company based in Leicestershire

“Our service from Jacksons is carried out seamlessly, as it should be. We very rarely have any issues and if we do they are rectified quickly and effectively"

Engineering company based in South Yorkshire

"Known Jacksons for a long time. Great organisation. Never really let me down....ever!!"

Engineering company based in West Midlands

"The process has been so easy. Communication with our accounts manager is so easy and she is so helpful no issue is too small."

Agricultural company based in Lincolnshire

"Jacksons have given us continuous good service for a lot of years now. We switched to Jacksons because we were unsatisfied with our previous workwear provider and noticed an immediate improvement. Since then we have been happy with the service we have had from Jacksons."

Manufacturing company based in Lincolnshire

"Friendly helpful employees where nothing is to much trouble. The quality of the garments we hire are exceptional."

Engineering company based in Lincolnshire

" Very reliable and good service at a reasonable cost."

Engineering company based in Lincolnshire

"Fantastic team. Very helpful and always happy to support and come up with solutions. Compared to 'big companies' I have dealt with previously Jacksons are second to none! Very pleased."

Engineering company based in Manchester

"Very good service. Excellent quality products. Would honestly recommend it to anybody in my industry. We have had a lot of issues with other garment companies in the past but I cannot see any issues in this contract that you will not fix. Full trust and praise to yourselves."

Engineering company based in Nottinghamshire

"The quality of the garments, timely delivery, and professionalism of the team is 5 stars. Commitment to ensuring customer satisfaction is truly commendable, and I appreciate the ease and efficiency your services bring to our operations. Thank you for maintaining such high standards."

Engineering company based in Derbyshire

"Garments are clean and packed very nicely (no creasing). The delivery is always on time and whenever I have needed to get in touch with you my query has always been dealt with efficiently."

Food and Beverage company based in West Yorkshire

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Process

How it all works

Sales & Design

Our experienced sales team will meet with you to discuss the garments and services you need. We offer a variety of products, fabrics, styles and colours to suit your requirements, and it’s at this stage we’ll ensure everything adheres to your Health and Safety regulations. You can choose to customise the garments with your own logo, names or job titles; we’ll talk you through all of this to make the process as easy as possible for you.

Installation

Once your design has been agreed, our Installations Manager will individually measure all of your employees, meaning the workwear they receive will fit them straight away. Any mats, towels or washroom services will be arranged, and we’ll let you know the Installations date well in advance. Once we’re on site, we’ll either lockerise everything for you, or deliver it to a place of your choosing.

Collection

The first collection gives you the chance to meet your driver; they’ll be with you every week. They will exchange any mats or towels on site and bring away all the garments that need washing. If you’ve got any questions, you can ask the driver in the first instance, or call your designated Account Manager or Administrator and they’ll help right away.

Goods In

All garments arrive here. New garments are customised in Textile Store (those special sizes, or with your logo badges) and barcoded before being sent out. Soiled goods are brought here to be unloaded in our soiled reception area. At all times, soiled goods are kept entirely separate from any clean articles.

Sorting

At the sorting and classification stage, each garment is inspected for type of material, colour, soiling extent and type and is separated into categories for washing. Upon arrival at the factory, all garments are scanned, so we know what you’ve sent in. This barcode system enables us to monitor the cleaning, repairs and wearer usage of each individual garment. You can have access to this information if you want it.

Washing

Jacksons have a range of specialist washing machines to ensure that each garment receives the most appropriate wash process. All washing machines are microprocessor controlled and are automatically dosed at the right time, in the correct quantity, with the most suitable detergent, ensuring that each garment is left as clean and bright as possible.

Finishing and Folding

After washing, garments are passed to the finishing department. All garments are passed through a finishing tunnel that injects steam into them so the creases drop out. The tunnel runs at 150 degrees celsius, so they’re thermally disinfected again at this stage of the process. After tunnel finishing the garments are scanned again to examine whether a repair has been requested. If repairs are required, the garment is passed to the repair department, if not it is automatically taken to the garment folder. The garment folder speedily and uniformly folds items ready for final dispatch.

Repairs and Alterations

In the sewing room we have expert seamstresses who complete all requests in time to return the garment on its next scheduled delivery, which means you’re never missing any garments. It’s no secret how we manage to accomplish this; we just employ enough staff to ensure we achieve our target. If a garment is deemed beyond repair and unsafe for use, we order a replacement straight away and recycle the old garment (unless you advise us not to).

Packing

Our system produces packing lists for all garments that have been scanned in and scanned out, and our team ensure all garments are here, regardless of whether they have been repaired or not. Each garment is given a locker or wearer number and in our packing department, all garments are packed in locker number order ready for efficient delivery on your site.

Delivery

Our dispatch and delivery team will ensure that your garments reach you directly from our company. On average our drivers have ten years of service experience ensuring safe and prompt delivery, every week without fail. You’ll have the same driver every week (and if they have a holiday booked, you’ll have a relief driver who is in full time employment with Jacksons and has all the information our regular driver has access to). They’ll deliver all garments to the lockers or other pre-arranged delivery points.

Careers

Work for us

We’re a business that strongly believes in our values and our people; if we do the best for our employees, they’ll do the best for our customers. We do this by focusing on:

Health and wellbeing
Progression and development
Social and community participation
Incentives and rewards

Explore the benefits of working at Jacksons