Customer Services

An area where we consider ourselves to be head and shoulders above our competitors is customer service. There is no secret; we just ensure we have the personnel in place to be there when you need them.

Each customer is assigned a Customer Account Manager who is dedicated to act as your face-to-face contact. Your account manager will be responsible for the measuring of all your staff in pre-wash samples, ensuring that when the garments arrive they fit, and they will supervise the complete installation. They continue to handle the on-going management of the contract, making site visits as and when required, armed with a laptop and therefore all the information that relates to wearer details.

Each Account Manager is backed up by an office based Customer Service Administrator who will be there to help with any query you may have. The average length of service within the customer service department is well over 10 years, so you can depend on the continuity of personnel.